Domestic Shipping

  1. Processing Time:
    • All orders are processed within 6 to 7 business days (excluding weekends and holidays).
  2. Shipping Methods & Delivery Time:
    • Standard Shipping: 6 to 7 business days
    • Express Shipping: 2 to 3 business days
    • Free Shipping: Available for orders above ₹5 lac amount
  3. Shipping Costs:
    • Shipping charges are calculated at checkout based on order weight and destination.
    • Free shipping applies to eligible orders.
  4. Tracking Information:
    • Once your order is shipped, a tracking number will be sent to your registered email/phone.
  5. Delivery Issues:

International Shipping

  1. Countries We Ship To:
    • We currently ship to Saudi Arabia, south Africa and Sri Lanka. If your country is not listed, contact us for assistance.
  2. Processing Time:
    • International orders are processed within 15 to 20 business days.
  3. Shipping Methods & Delivery Time:
    • Standard International Shipping: 15 to 20 business days
    • Expedited Shipping: 6 to 7 business days
  4. Shipping Costs:
    • Calculated at checkout based on the destination, weight, and shipping method.
  5. Customs & Import Duties:
    • Recipients are responsible for any customs duties or taxes applicable in their country.
    • We are not liable for delays caused by customs clearance processes.
  6. Tracking Information:
    Tracking numbers will be provided once the order is shipped.

General Terms

  • Please ensure the shipping address is accurate to avoid delays or failed deliveries.
  • For any shipping-related queries, contact us at info@pillingtools.com.